If you are really having a problem with your computer, you know, a friend, be able, may assist in troubleshooting computer, here is a simple way to make sure you access your computer via Remote Assistance. Even if they are half a world if they have an Internet connection and you have an invitation, and access your computeris quite possible. It is always good to know who you are to have on your computer because they are able to access your files and browse your computer.
People get confused with Remote Desktop and Remote Assistance. You are not the same as Remote Desktop on yourcomputer connects from a remote location, while remote support, because someone else access to your computer from a remote location.
What you need to use Windows Remote Assistance?
- Both computers need an internet connection.
- An invitation file needs to be sent to the helpers email address.
- You both need to have Windows installed.
How to invite a friend to help through remote assistance?
1. Go to the start menu. Choose Help and Support.
2. The Windows Help and Support dialog box will appear. Click on the link that says Use Windows Remote Assistance to get help from a friend or offer help.
Remote assistance
4. If you were Offering help to someone click on the button below.
5. The Windows Remote Assistance windows will appear. Press on use email to send an invitation.
6. You will need to enter a password. Remember this as you will need to give it to the person helping you.
7. Press next.
8. If you have Windows mail, Outlook, or even Thunderbird email it will open with the pre-filled details.
9. Enter the email address of who you want to send this invitation to.
10. Then type in the password you created.
11. Send the invitation to the Email recipient.
To take up this invitation the person who receives the email will need to save the attachment that came with it to their computer. Then they will need to follow the steps above, however they must choose to offer help to someone instead of asking for help.
You just give remote assistance a try and when you really need it you will know how to do it.
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